Robert C. Ackert

Information Technology | Telecommunication Specialist | Voice Engineer | IT Strategic Planning | System Administrator

I am an energetic Telecommunication professional with a strong background in systems administration and customer service, and expertise in the design and implementation of cost effective, high performing, state of the art IP voice and data networking solutions to address complex business requirements. I have experience working with various PBX systems, using different communication channels like VoIP, SIP and ISDN. I have successfully led and motivate cross-functional teams of technology professionals and coordinated multiple projects simultaneously. I am able to identify opportunities and make recommendations to improve efficiency and performance. I am recognized as leader of diverse, cross-functional, technically skilled teams and highly regarded as a key technical resource, critical thinker and an out-of-the-box problem solver. I focus on the ever changing environment of voice communications which has brought many emerging technologies across my path. I am eager to learn new technologies, ready to take charge and lead into the next generation of Telecommunications. Technology may be a great interest of mine, I try my best to not let it define me. In my spare time I enjoy flying planes, visiting landmarks, and connecting with others. Projects & Websites: - ackert.info - robstelecomlab.com Technical Skills: - Operating System - Mac, Windows and Linux. - Microsoft Server 2008/2012/2016 - VMWare Hypervisors, Amazon Web Services, Xen Hypervisors - Avaya platform software, System and Session Managers. - Avaya gateways (G250, G350, G430, G450, G650 and G700) - Avaya Application Enablement Services (AES) and Call Management System (CMS) - Avaya phone sets (VoIP (H.323, SIP) and TDM) - Avaya One-X and EC500 remote and mobility solution. - SNMP, SMTP, and syslog. - Airbus VESTA/Sentinel 4.x - Oracle E-SBC 7.x